Brian T. Gil

Summary

Technology professional since 2011 when trained on Active Directory and TCP/IP for US Army deployment.  Initially, attended Erie Community College for Business Admin, but earned an A.S. in General Studies.  Served on Active Duty in the US Army as a logistician from 2006-2015.  Later, graduated from Canisius University with a B.S. in Computer Science and minor in Management Information Systems in 2018.  Currently serving in the US Army Reserves as a systems administrator since 2015 while working as a software engineer at M&T Bank since 2020. 

Work experience

• M&T Bank

  Software Engineer, 2020-Present

  • Lead ServiceNow Developer: Coached and mentored two developers on the ServiceNow Service Catalog, fostering skill development and promoting best practices within the team.
  • ServiceNow Development: Designed and implemented solutions for the ServiceNow Service Catalog, enhancing user experience and streamlining service requests.
  • .NET API Development: Developed back-end applications to enhance custom REST API implementation for managing Virtual PCs, improving system integration and functionality.
  • .NET GUI Development: Created user-friendly GUI application that facilitated easier interaction with underlying systems.
  • Developer Tool Transition: Led the transition of the team to software development and deployment tools such as Git, GitLab, and Artifactory, enhancing collaboration, version control, and deployment efficiency.

  Thin Client Specialist, 2019-2020

  • Thin Client Management: Managed HP ThinPro/Linux operating systems and HP Thin Client devices using HP Device Manager, ensuring optimal performance and reliability.
  • Automation and Scripting: Developed and implemented scripts in Python, Bash, and PowerShell to streamline Thin Client OS deployments, enhancing efficiency and reducing manual intervention.
  • Vendor Collaboration: Worked closely with vendors to resolve issues and implement new features, ensuring continuous improvement and functionality of systems.
  • Virtual PC Administration: Managed VMware Virtual PCs through VMware vSphere and PowerCLI, optimizing resource allocation and system performance.
  • Virtual Desktop Troubleshooting: Diagnosed and resolved Citrix ICA connection issues within the Virtual Desktop Infrastructure, improving user access and experience.

• U.S. Army Reserves

  IT Specialist, 2015-Present

  • Active Directory Management: Administered Active Directory Organizational Unit (OU) for brigade element by provisioning and managing user and computer accounts, ensuring streamlined access and security.
  • Information Assurance Compliance: Served as the brigade Information Assurance Security Officer (IASO), overseeing user compliance training for system access and maintaining adherence to security protocols.
  • System Administration: Managed both classified and unclassified systems by troubleshooting, resolving, and documenting network, workstation, and software issues, resulting in improved operational efficiency and user satisfaction.
  • Automation and Scripting: Collaborated with team members to develop PowerShell scripts for managing Windows deployments, facilitating lifecycle replacement of devices and enhancing deployment processes.
  • User Training: Conducted training sessions for brigade personnel on technology offerings, system migrations, and security threats, significantly enhancing organizational productivity and resilience.

• Canisius University, 2018-2019

  Admissions CRM Administrator

  • Reporting Development: Created and optimized reports to enhance management decision-making, providing valuable insights into key metrics.
  • User-Friendly SQL Queries: Developed SQL query snippets for non-technical users within a query-by-example platform, empowering staff to access data easily.
  • Automated Communication: Designed and implemented automated email messaging for prospective and accepted students throughout the admissions process, improving engagement and communication.
  • Requirement Gathering: Collaborated with business users to gather development requirements, ensuring solutions met organizational needs.
  • User Training: Trained non-technical users on query design and implementation, fostering greater independence and technical proficiency within the team.

Education

• Canisius University, Computer Science, 2018
• Erie Community College, General Studies, 2008

Skills

• Programming/Scripting Languages
  • Javascript, Python, Powershell, Bash, SQL
• Developer Tools
  • Git, GitLab, GitHub, Artifactory, Jira, Confluence
• Operating Systems
  • Windows, MacOS, Linux, Cisco IOS
• Information Technology
• Leadership

Awards, certifications, and achievements

• Army Commendation Medal (5th OLC), 3rd BDE/98th DIV, 2023
• CompTIA Security+ CE, 2019
• Canisius University Computer Science Department Excellence in Academics Award, 2018
• Canisius Earning Excellence Program (CEEP) Award, 2017
• Distinguished Leadership Award, US Army NCO Academy, 2014
• Humanitarian Service Medal, Hurricane Sandy Releif, 2012

Volunteer

• Canisius University Animal Behavior, Ecology, and Conservation, 2018-2019
• US Army Tobyhanna Army Depot, 2018
• Catholic Charities Immigration and Refugee Assistance Program, 2015-2017